Terms of Service

The use of this website is subject to the following terms:

1. General Information

   The content on this website is provided for general information and use only. It is subject to change without notice.

2. Your Account

   You are responsible for keeping your credentials secure and for activity under your account. You must provide accurate information and must not impersonate another person or organization. You may delete your account at any time from your settings; deletion is described in our privacy policy.

3. Cookies

   This website uses only strictly necessary cookies to keep you signed in, protect against request forgery, and manage beta access. The specific cookies we set are listed in our privacy policy. We do not set advertising or cross-site tracking cookies.

4. Your Content

   You retain ownership of the content you create or upload: documents, posts, comments, manuscripts, reviews, media, and other material ("your content"). You grant Scholardemia.com a non-exclusive, worldwide licence to host, store, reproduce, display, and distribute your content solely as needed to operate and provide the service, according to the visibility settings you choose. This licence ends when you delete the content or your account, except for copies retained as described in our privacy policy or content you published that others have lawfully shared. You are responsible for having the rights to what you upload.

5. Acceptable Use

   You must not use Scholardemia to:

   • post or share content that is unlawful, defamatory, harassing, hateful, sexually explicit, violent, or otherwise objectionable, or abuse other users;
   • infringe the intellectual property or privacy rights of others;
   • upload malware or attempt to gain unauthorized access to accounts, data, or infrastructure;
   • scrape, overload, or interfere with the operation of the service;
   • misrepresent your identity, affiliation, or credentials;
   • commit academic misconduct, including fabricating data or results, plagiarism, manipulating peer review, or attempting to unmask reviewers where a journal uses anonymized review.

   We may remove or restrict content and suspend or terminate accounts that violate these terms. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

6. Reporting, Blocking, and Moderation

   There is no tolerance on Scholardemia for objectionable content or abusive users, on the website or in the Scholardemia apps.

   • How to report: use Report on the post, comment, message, conversation, or profile concerned, or email support@scholardemia.com with a link to it.
   • Within 24 hours: we review every report within 24 hours. Objectionable content is removed, and the accounts that posted it are removed from Scholardemia.
   • How to block: block an account from its profile. In the app you can also block from a one-to-one conversation (its header or details) or from the ··· menu on a post or comment. A blocked account can't message you, follow you, mention you, or comment on your posts, and you won't see its content. It isn't told. To unblock an account, open Blocked accounts: in the app under Settings → Privacy, on the website under Settings → Privacy & data.

7. AI Features

   Optional AI features send the content you submit to third-party AI providers, as described in our privacy policy. AI-generated output may be inaccurate or incomplete; you are responsible for reviewing it before relying on or publishing it. If you save your own provider API key, you are responsible for that key and for complying with the provider's terms. When you publish AI-generated or AI-assisted content, you are responsible for identifying or labelling it where required by law, journal policy, institutional policy, or platform rules.

8. Payments, Refunds, and Cancellations

   Individual accounts are free. Workspaces costs £199 per month on a 12-month commitment, billed monthly, or £2,189 per year billed upfront. Monthly billing spreads the annual commitment across twelve payments. The founding rate remains locked while your subscription stays active.

   The Workspaces offer includes a 60-day money-back guarantee on workspace fees, with free migration back if you leave during that period. Contact hello@scholardemia.com within the first 60 days to request the guarantee and arrange your exit. After that period, the 12-month commitment applies. Contact us for cancellation and migration assistance; your billing settings show renewal dates, invoices, and payment methods. Failed payments may lead to a stated grace period and loss of paid features. Existing subscriptions with separately agreed terms retain those terms.

   We may invite an organisation to try a Workspace for 30 days before subscribing, with one 14-day extension at our discretion. A trial Workspace is for evaluation: nothing in it can be made public, and it sends no email outside the organisation's named trial team. If you import a journal into it, your organisation remains the controller of the personal data in that journal and we process it on your behalf during the trial. If you do not subscribe, we delete the trial Workspace and its data within 14 days of the trial ending; ask us before then if you want an export.

   Workspaces includes one domain registration per workspace and standard journal migration covering supported OJS import, legacy-URL redirects, and guided DNS cutover. Your domain remains yours if you leave. Registration and renewal details are confirmed during domain setup. Bespoke recovery, unsupported-platform conversion, custom integrations, governance, and separate Careers employer packages are quoted independently. Institutional deployments have a 12-month minimum term and are invoiced annually under the agreed deployment terms.

   A workspace trial or preview is available only when explicitly offered. No-card access does not collect a payment method, renew automatically, or create an automatic charge. Access ends at the stated expiry or when the approved preview closes. Content is not deleted solely because that access ends.

   Paid subscriptions, event registrations, and course purchases are processed by Stripe. Card details go directly to Stripe and do not touch our servers. The price shown at checkout is inclusive of applicable taxes unless stated otherwise, and a receipt is provided for each completed purchase. Third-party processing fees apply. A free account or workspace subscription does not include the price of paid courses, event tickets, external subscriptions, or charges from AI providers when you use your own provider key.

   • Events: refund availability for event registrations is set out on the event's page or by its organizer; approved refunds are returned to the original payment method.
   • Courses: if you are a consumer, you may cancel a course purchase within 14 days for a full refund, provided you have not substantially accessed the course content. By starting the course within the cancellation period you acknowledge that you lose the right to cancel once you have substantially accessed it.

   Nothing in these terms affects your statutory rights.

9. Copyright Complaints and Content Reports

   We respect intellectual property rights and respond to copyright complaints and reports of unlawful content. To submit a complaint, email support@scholardemia.com with the subject "Content complaint" and include:

   • identification of the work or right you believe is infringed;
   • the URL or location of the material on Scholardemia;
   • your name and contact information;
   • a statement, made in good faith, that the use is not authorized by the rights owner, its agent, or the law, and that the information in your notice is accurate; and
   • if you act on behalf of a rights owner, a statement that you are authorized to do so.

   We may remove or disable access to the material and will notify the user who posted it, who may submit a counter-notice. We may restore material where a valid counter-notice is received and the complainant does not pursue the matter. Accounts that repeatedly infringe will be terminated. This address also serves as our point of contact for reports under the EU Digital Services Act.

10. Accuracy of Information

    While we strive to ensure the accuracy, timeliness, performance, completeness, and suitability of the information and materials found or offered on this website, we do not provide any warranty or guarantee. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

11. Use at Your Own Risk

    Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It is your responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

12. Non-Excludable Rights and Liability

    Nothing in these terms excludes or limits liability, warranties, remedies, or statutory rights that cannot be excluded or limited under applicable law, including consumer rights that apply to paid purchases.

13. Intellectual Property

    This website contains material owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. This clause does not apply to content owned by users, which is governed by the "Your Content" clause above.

14. Trademarks

    All trademarks reproduced on this website that are not the property of or licensed to the operator are acknowledged on the website.

15. External Links

    This website may include links to other websites. These links are provided for your convenience to offer further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

16. Suspension and Termination

    We may suspend or terminate access to the service, or remove content, where these terms are violated, where required by law, or to protect the service and its users. Where reasonably possible we will tell you why. You may stop using the service and delete your account at any time.

17. Changes to These Terms

    We may update these terms from time to time. The current version and its date are always shown on this page, and we will notify users of material changes. Continued use of the service after changes take effect constitutes acceptance of the updated terms.

18. Governing Law

    Your use of this website and any dispute arising out of such use is subject to the laws of England and Wales.