Beyond satisfaction: How can tourism and hospitality genuinely enhance community quality of life?

Name: Beyond satisfaction: How can tourism and hospitality genuinely enhance community quality of life?
Start: 2026-11-27T14:00:00.000Z
End: 2026-11-27T14:45:00.000Z

Friday, 27 November 2026

Visitor satisfaction does not show whether a destination works for residents. This session focuses on wellbeing, fairness and local influence.

Speakers

1 listed

Jeroen Klijs

Speaker

Professor · Breda University of Applied Sciences

Netherlands

Jeroen Klijs is Professor of Societal Impacts of Tourism at Breda University of Applied Sciences. His research examines the social and economic effects of tourism on destinations and communities. Drawing on urban and regional economics, he works with destination organisations to design and evaluate interventions that improve tourism's contribution to society.

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