Paid events collect registration fees through a secure Stripe checkout. This guide covers how attendees pay, where receipts live, and how refunds are requested and decided.
Paying for a registration
Register first
Payment always follows registration: choose your ticket, answer any registration questions, and apply a promo code if you have one. If the event requires approval, payment waits until the organiser approves your registration.
Complete checkout
You are taken to a hosted Stripe checkout page to pay by card. Card details are handled entirely by Stripe and never touch Scholardemia.
Confirmation
Once payment completes, your registration shows as paid on the event’s attendee dashboard, and your event pass becomes available for check-in.
Organisers can also accept payment outside the platform, such as bank transfer or cash on the day, and record it against the registration; the options offered depend on the event’s payment settings.
Receipts
After a completed payment, attendees can download a PDF receipt from the payment section of the event’s attendee dashboard. The receipt shows the attendee, the event, the payment date and method, the transaction reference, the ticket type, any discount code used, and the amount paid. Receipts are only issued for paid registrations.
Refunds
- The attendee requests a refund from their registration, optionally giving a reason. Cancelling a paid registration raises a refund request automatically.
- The organiser reviews requests from the event admin console and approves or declines each one, optionally adding a note.
- The attendee is emailed the decision. Approved refunds typically take 5 to 10 working days to appear on the original payment method.