Trust centre
What universities and societies ask before they pay: where data lives, who processes it, how it is kept safe, and how you leave.
Documents and information
Ask us for any of these. We reply within 2 business days.
- Request information: Data processing agreement
Data processing agreement
Ask about the agreement and transfer terms for your institution.
Available on request - Request information: Sub-processors and data locations
Sub-processors and data locations
Who processes data, what they do and where they process it.
Available on request - Request information: Security summary
Security summary
Ask for information about verified controls and your procurement requirements.
Available on request - Request information: Security questionnaire
Security questionnaire
Send us the questionnaire your institution needs completed.
In preparation - Request information: Accessibility report
Accessibility report
Evaluated criteria, exceptions and work still to do.
In preparation - Request information: Data export and leaving
Data export and leaving
Conference export coverage, permissions, delivery and retention.
Available on request
Data processing and locations
Ask for the provider inventory and the terms your institution requires. Our privacy policy explains how personal information is used.
Your conference is yours
Take your conference data with you. Exports respect the permissions of the person requesting them and exclude private messages, hidden reviewer names and confidential review comments.
Export your conferenceSecurity and accessibility
Send us your security requirements. Our accessibility statement describes what has been checked and how to ask for help.
Talk to us
For procurement questions or to report a security problem, use our existing support channel.
Support for organisers