Account & sign-in
Passwords, two-factor authentication, sessions, and keeping your account safe.
10guides
- Sign-in options & magic linksThe ways you can sign in, and when to use each.3 min
- Reset a forgotten passwordStart a reset from the sign-in page and choose a strong replacement.2 min
- Set up two-factor authenticationAdd a second sign-in step with an authenticator app.3 min
- Backup & recovery codesYour way back in if you lose access to your authenticator app.2 min
- Login alerts & active sessionsReview where you are signed in and end sessions you do not recognise.2 min
- Change your email addressUpdate the address on your account and confirm the change safely.2 min
- Change your usernameWhat changes with your handle, and what stays the same.1 min
- Verify your emailWhy verification matters and what to do if the email never arrives.2 min
- Fixing sign-in problemsA checklist for the most common reasons sign-in fails.2 min
- Close or delete your accountHow deletion works, what is removed, and what to export first.3 min
Still stuck? Talk to a person.
Our support team reads every message. Include what you were doing, any error message, and a screenshot if you have one; it usually saves a round-trip.